We are delighted to announce the promotion of Avril to the position of Maltings Office Manager.

Avril joined the company in 2006 and has gained valuable experience in many roles jobs. She will be assisted by Pat Thomas.

Pat (L) and Avril (R) in the Maltings Market Room.

Pat joined the Warminster Maltings staff at the beginning of the year as Office Administrator.

A former resident of Warminster, and now living in nearby Wincanton, Pat has been enjoying her first few weeks getting to know our customers, handling orders and distribution and gaining a thorough knowledge of our malts.

Pat is already making a difference and is using her experience of working in similar roles to streamline and improve our procedures. She is looking forward to increasing her knowledge of our products and continuing to improve our customer service.

Avril welcomes Pat to the Maltings.

On Friday 6th January we said goodbye to Stephen Pyne who, as he approaches his 69th birthday, has decided it is time to retire. Stephen has manned our Customer Enquiry/Orders desk since 2003, joining Warminster Maltings at a time of considerable hiatus.

Soon after his arrival we ripped off the roof of the gutted the inside of the building that now houses our offices and reception rooms. For most of his first year with us Stephen was parked in a portakabin at the back of the maltings with very makeshift facilities. Not only that, at that time, the head maltster spent as much time out of the office as in, drumming up new business from all the new breweries that were opening up right across the country. So, working almost on his own, Stephen had ‘a baptism of fire’ as he quickly learnt the mysteries of making malt, as well as keeping all those voracious new appetites for malt satisfied.

Presenting him with a Silver tankard, engraved to mark his near 14 years at the maltings, chairman Robin Appel thanked Stephen for his outstanding contribution of tact and diplomacy in dealing with sometimes ‘difficult situations’, and always keeping customers happy, even when they had forgotten to order their malt or ringing in an order after the lorry has left the yard. We wish Stephen a long and happy retirement.